Emergency Shelter Program, Inc.
Empowerment, Support and Peace of Mind
for Women and Children
Emergency Shelter Program provides shelter and support services to women and their children, who are homeless for any of the following reasons:
- Domestic Violence
- Human Trafficking
- Financial Hardship
- Family Problems
- Loss of Employment
ESP Program Services:
Emergency Shelter Program is a comprehensive wellness based program aimed at providing much more than just shelter to its clients, ESP offers the following services:
- 24-HOUR CRISIS HOTLINE someone is available 24 hours per day to talk to you. Call 510.786.1246 or 1.888.339.SAFE
- Emergency shelter for women and children
- 24 hour emergency pick-up for incoming clients from a public location
- 24 hour over the phone crisis intervention, counseling and safety planning.
Case Management Services:
- Case Planning- Individualized and comprehensive plans for each client and child including, employment, housing, medical, legal, educational, and other issues.
- Employment Counseling- Includes resume preparation, educational goals, and job readiness.
- Job Search Assistance and Referral- job opening notices, professional referrals and reference letters, additional job search for specific areas of focus
- Job Placement Assistance- Transportation to and from interviews, interview readiness and coaching, dress for success clothing.
- Job Training- Coaching and education on basic job skills that include typing, cleaning, and childcare.
- Housing Search and Application Assistance- Open subsidized housing notices, preparation of applications, assistance is obtaining all required documents.
- Budget and Finance Counseling- Customized plans for increasing income, saving money, paying bills, and reducing debt.
- Housing Follow-up and Placement Assistance- Follow up on all housing applications by mail and phone, application to outside agencies for deposit and furniture costs, provide client with basic household items.
- Referrals and Application Assistance to Linkages Transitional Housing when Applicable- Individual case management, application preparation, and advocacy for placement in HUD linkages transitional housing program.
- Cal Works, GA, WIC, Food Stamp and other Social Service Assistance and Advocacy- Application preparation, accompaniment to social services and advocacy for any delay in services.
- Educational Counseling and Assistance in Enrollment- Educational needs assessment, school and program research and readiness counseling, assistance in application for enrollment and counseling for class enrollment.
- Restraining Order Services- Restraining order preparation, accompaniment to submit, process server when applicable, and pick-up of approved/denied restraining order
- Court Accommodation- Accompaniment to court hearings and advocacy when needed
- Immigration Support and Counseling- Immigration needs assessment, preparation of paperwork for U-Visa and T-Visa, referral to an immigration attorney, advocacy to Mexican Consulate for Latina clients.
- Peer Counseling- Counseling for all Shelter clients regardless of the issues, counseling in all languages.
- Transportation- to appointments, interviews, child care, court and to off-site services.
- Psychiatric Referrals- Assessment of therapeutic needs and referrals by a licensed therapist for psychiatric needs as applicable.
- Mental Health Counseling and Therapy- Individual assessment of therapeutic needs, individual weekly therapy.
- Life skills Counseling- Weekly group counseling on life skills issues like employment, hygiene, community living.
- Parenting Education and Counseling- Weekly group counseling and educational courses for mothers regarding all parenting issues, such as discipline and attachment.
- Domestic Violence Counseling and Support- Weekly group counseling around domestic violence trauma and intervention, such as safety planning and coping skills.
- Mental illness assessment, therapy and referral.
- Substance abuse assessment, therapy and referral.
- Victims of Crime advocacy and application assistance.
- Family therapy
- Infant-parent psychotherapy
- Aftercare mental health services including home visits
Children’s Program Services:
- Children's Individual Group Therapy and Educational Play- Weekly therapy and educational groups that focus on healing from trauma and developing good developmental behaviors.
- Age and Stages Questionnaire for each child- Standardized assessment for needs and goals, information is used to coach parents and set goals for proper development.
- Tutoring Program- Tutoring for children twice per week, grades kindergarten through high school.
- Parent and child bonding activities and field trips.
- Parent guidance and discipline techniques.
- Advocacy for educational and developmental delayed services.
Other In-Shelter Services:
- Medical and Health Care appointments - Health Van- Alameda County Health Van on site once every two months to see both adults and children for non-emergency medical issues.
- Perishable and Non-Perishable Food: Basic food items are provided on a daily basis to make meals for each family, kitchen is available 24 hours per day.
- Weekly one on one counseling and group counseling for monolingual Spanish speaking clients.
- Laundry facilities free of charge
- Playground for children
- Entertainment and children’s games, arts & crafts, books, for children.
- Kitchen, dining room and stocked pantry open daily- free of charge
- Clothing closet for shelter clients, women and children’s clothes, shoes and undergarments- free of charge
- Resource center with computer and internet access
- Access to a phone for local calls and longer distance when it pertains to housing, job search, or social services.
EMERGENCY SHELTER PROGRAM relies on community support, individual and business contributions, and funding from public agencies and private foundations to maintain and enhance its services.
The mission of ESP is to assist women and their children in crisis by providing a safe, temporary home, support services, and hope through empowerment, resulting in self-sufficient clients who return to the community; and to help break the cycle of domestic violence and homelessness.
It is the policy of Emergency Shelter Program, Inc., to make its services available to all eligible clients. Rules for acceptance and participation in the program are the same for everyone without regard to race, color, national origin, religion, sex, sexual orientation, human immunodeficiency virus (HIV) status, age, marital status, familial status, or handicap.
September 10, 2012
IF YOU OR SOMEONE YOU KNOW
NEEDS SHELTER OR INFORMATION, PLEASE CALL OUR 24-HOUR HOTLINE
(510) 786.1246 or 1.888.339.safe
(510) 303-9953 Para Espanol